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Industries We Transform

Banking Sector

Secure, compliant, and always-on banking—core to channels.

  • RBI/PCI-aligned controls & audits
  • 99.9–99.99% availability targets
  • API-led, data-driven modernization

Mission-critical by design. We help banks modernize safely—stabilizing legacy cores, securing digital channels, and meeting RBI/PCI/ISO requirements—while improving agility and customer experience.

Key challenges we address

  • Reliability & Scale: Peak traffic on core banking, payments, and digital channels without latency spikes or outages.
  • Regulatory Compliance: RBI/PCI/ISO obligations, fragmented evidence, manual audits, and vendor risk.
  • Legacy Constraints: Monoliths, tightly coupled ESB flows, and slow change windows.
  • Operational Noise: Too many alerts, slow RCA, and recurring incidents across DB, middleware, and network.
  • Security & Fraud Controls: Zero-trust identity, privileged access, data protection, and secure integrations.

What we deliver

  • Core & Middleware Hardening: HA/DR blueprints, performance tuning (DB/WebLogic/JMS), tested failover runbooks, quarterly DR drills.
  • API-Led & Event-Driven Banking: Contract-first APIs, canonical data models, secure partner/fintech connectivity, and streaming for real-time use cases.
  • Payments & Channels Enablement: Low-latency patterns for internet/mobile banking, UPI/NEFT/IMPS connectors, card/payment gateways, caching/CDN strategies.
  • Data & Analytics Foundations: Reliable operational reporting, near real-time insights for capacity, risk, and service KPIs.
  • Compliance-Driven IT: Policy-as-code guardrails, evidence pipelines, SoD/maker-checker, vendor risk workflows aligned to RBI/PCI/ISO 27001/GDPR.
  • AIOps & Observability (Partner): Cross-layer correlation, RCA, noise suppression, and guided auto-healing via a partner AIOps platform (delivered with QPH)—fully optional and integrated through consulting.
  • Platform & DC Modernization: SDDC/HCI, Kubernetes platforms, automation (IaC/CI/CD), secure network fabrics, and cost controls (FinOps).

Your Journey With Us

  • Stabilize & Baseline: Availability, capacity, and compliance posture; quick wins to reduce incidents and latency.
  • Modernize Flows: API/ESB refactoring, event streams, secure partner integrations; containerization where it makes sense.
  • Assure Compliance & Security: RBI/PCI/ISO mappings, evidence vaults, RBAC/PAM, data protection and privacy engineering.
  • Operate with Confidence: SLOs/error budgets, automated runbooks, DR rehearsals, quarterly reviews of risk, cost, and performance.

Your Key Takeaways

  • 99.9–99.99% availability (workload-dependent) with drilled recovery
  • 40–60% faster MTTR through better triage and automation
  • Days, not weeks, for audit preparation with continuous evidence
  • 20–35% infra cost optimization via right-sizing and platform efficiencies

Who we serve

Scheduled commercial banks, private/PSU banks, payments banks, NBFCs, cooperative & regional rural banks, and captive banking tech units.

Ready to modernize safely? We’ll co-design the roadmap, execute priority waves, and enable your teams to run the new operating model day-to-day.

Healthcare

Secure, interoperable, and always-on care delivery.

  • PHI privacy & consent by design
  • HL7/FHIR/DICOM integrations
  • 99.9–99.99% uptime & DR drills

When patient care is on the line, systems must be secure, interoperable, and resilient. We help hospitals, networks, and digital health providers modernize safely—integrating EHR/EMR, PACS/RIS/LIS, and clinical apps; protecting PHI; and assuring uptime for frontline workflows.

 

Key challenges we address

  • Interoperability: Fragmented EHR, imaging, and ancillary systems; brittle point-to-point interfaces.
  • Privacy & Compliance: PHI protection, consent/record lifecycle, and audits across HIPAA/HITRUST, GDPR/DPDP (India), ISO 27001.
  • Reliability & Scale: Maintaining low-latency access for clinicians during peaks (admissions, clinics, OR) without outages.
  • Observability & RCA: High alert noise, slow root-cause analysis across DB, middleware, networks, and endpoints.
  • Modernization Pressure: Telehealth, remote monitoring, and analytics—without disrupting clinical operations.

What we deliver

  • Integration & Data Exchange: HL7 v2, FHIR APIs, DICOM routing; canonical clinical data models; interface engines; event-driven streams for near real-time updates.
  • Clinical Platform Hardening: HA/DR blueprints for EHR, imaging, pharmacy, and revenue cycle; performance tuning; tested failover playbooks and quarterly DR drills.
  • Privacy & Security by Design: Consent management, access controls (RBAC/SoD), PAM for privileged users, encryption/tokenization, immutable audit logs, breach-response timers.
  • Care-Grade Networks & Edge: Segmentation for clinical segments/IoMT, secure Wi-Fi, zero-trust remote access, and reliable image/data transfer.
  • Analytics & Operational Insight: Trusted operational data for throughput, bed/OR utilization, denial trends, and service SLOs.
  • Compliance Operations: Policy-as-code guardrails, evidence pipelines, vendor risk workflows, and board-level reporting aligned to HIPAA/HITRUST, GDPR/DPDP, ISO 27001.
  • AIOps & Observability (Partner): Cross-layer correlation, noise suppression, RCA, and guided auto-healing via a partner AIOps platform (delivered with QPH)—optional and fully integrated through our consulting.

Your Journey With Us

  1. Stabilize & Baseline: Availability, latency, and privacy posture; quick wins to reduce incidents impacting clinicians.
  2. Integrate & Standardize: Replace brittle links with API/HL7/FHIR and DICOM workflows; introduce event streams and a canonical model.
  3. Modernize Experiences: Telehealth, patient portals, and mobile clinician access with secure identity and performance guardrails.
  4. Assure Compliance & Security: Map controls to tools, automate evidence, drill incident/DR response, and validate vendor risk.
  5. Operate with Confidence: SLOs/error budgets for clinical services, playbooks, quarterly reviews on reliability, privacy, and cost.

Your Key Takeaways

  1. 99.9–99.99% service availability (workload-dependent) with drilled recovery
  2. 40–60% faster MTTR via better triage & automation
  3. Days, not weeks, for audit readiness with continuous evidence
  4. Improved clinician experience through lower latency and fewer workflow disruptions

Who we serve

Multispecialty hospitals, IDNs, diagnostic networks, digital health/telemedicine providers, and health tech product teams integrating with provider systems.

Ready to modernize safely? We’ll co-design a roadmap that protects PHI, unblocks interoperability, and keeps clinical workflows online.

Hi-Tech

Scalable, secure platforms for SaaS & ISVs.

  • Multi-tenant & data residency by design
  • DevSecOps, SRE, and paved-road delivery
  • SOC 2/ISO/GDPR/DPDP readiness

In hi-velocity product organizations, speed, reliability, and trust move together. We help SaaS companies, ISVs, and platform teams ship faster on modern stacks—without breaking security, compliance, or cost guardrails.

Key challenges we address

  • Scalability & Reliability: Global latency, spiky workloads, and noisy incidents across microservices.
  • Platform Complexity: Multi-cloud/Kubernetes sprawl, environment drift, inconsistent delivery pipelines.
  • Security & Compliance: SOC 2 Type II, ISO 27001, GDPR/DPDP (India), and PCI for payments—plus third-party risk.
  • Multi-Tenancy & Residency: Tenant isolation, regional sharding, BYOK/KMS, and per-tenant SLAs.
  • Data & AI Readiness: Governed pipelines, lineage, model operations, and safe experimentation.
  • Cost Control: Runaway spend from scale, idle resources, and inefficient egress/storage patterns.
  • Supply-Chain Risk: OSS dependencies, SBOMs, artifact trust, and secret hygiene.

What we deliver

  • Platform Engineering & Paved Roads: Kubernetes platforms, golden images, developer self-service portals, GitOps, and policy-as-code guardrails to standardize delivery.
  • DevSecOps & CI/CD: Trunk-based flow, automated tests, quality/security gates, SBOM & image signing, secrets management, release orchestration.
  • Multi-Tenant Architecture: Pooled/siloed/bridge models, per-tenant encryption (BYOK/KMS), data partitioning, regional shards, rate limits and quotas.
  • Reliability Engineering (SRE): SLOs/error budgets, progressive delivery (blue/green, canary), chaos testing, HA/DR topologies, CDN/edge acceleration.
  • Data Platforms & MLOps: Lakehouse/streaming patterns, governance & access controls, feature stores, model registry, shadow/canary releases for models.
  • Observability & AIOps (Partner): Cross-layer correlation, noise suppression, RCA, and guided auto-healing via a partner AIOps platform (delivered with QPH)—optional and fully integrated through our consulting.
  • Trust & Compliance: SOC 2/ISO/GDPR/DPDP readiness, DPA/SCCs, consent & cookie policies, continuous evidence pipelines, vendor risk workflows.
  • FinOps & Cost Optimization: Right-sizing, autoscaling, spot/RI strategies, egress & storage optimization, chargeback/showback dashboards.

Your Journey With Us

    1. Discover & Baseline: Map services, dependencies, SLAs, security posture, and spend drivers.
    2. Design: Target platform, tenancy/residency patterns, data & model governance, reliability and security baselines.
    3. Build: IaC, CI/CD, platform blueprints, reference microservices, observability standards.
    4. Launch: Progressive rollouts, performance/chaos tests, failover rehearsals, rollback playbooks.
    5. Operate: SLOs, on-call design, evidence capture, cost guardrails, quarterly reviews.
    6. Scale: Region expansion, tenant growth, performance tuning, automated capacity planning.

Your Key Takeaways

  1. 2–4× deployment frequency with paved-road delivery
  2. 30–50% faster change lead time and 40–60% faster MTTR
  3. 20–40% infra cost optimization via FinOps guardrails
  4. Accelerated audit readiness for SOC 2/ISO/GDPR/DPDP with continuous evidence 

Who we serve

SaaS startups to scale-ups/unicorns, independent software vendors, enterprise platform teams, and data/AI product groups building multi-region services.

Ready to scale safely? We’ll co-design your platform, ship the first waves with your teams, and leave you with a repeatable operating model.

Insurance

Compliant, data-driven, and always-on insurance operations.

  • Faster FNOL → settlement cycles
  • IRDAI/GDPR/ISO-aligned controls
  • API-led partner & aggregator integrations
     CTA: Explore Insurance →

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Insurance

Underwriting, policy administration, billing, and claims all depend on systems that are secure, interoperable, and resilient. We help insurers modernize safely—accelerating digital distribution, improving claims outcomes, and assuring governance across IRDAI, GDPR/DPDP (India), and ISO 27001.

Key challenges we address

  • Legacy cores & slow change: Monoliths and brittle ESB links limit agility and keep cycle times high.
  • Claims leakage & fraud: Manual adjudication, inconsistent rules, and limited signals delay decisions.
  • Partner ecosystem complexity: Aggregators, bancassurance, TPAs, and reinsurers require robust, secure integrations.
  • Compliance & privacy: IRDAI oversight, GDPR/DPDP obligations, third-party risk, and audit evidence spread across teams.
  • Reliability at scale: Spikes from campaigns or catastrophic events demand stable performance and drilled recovery.

What we deliver

  • Core Platform Modernization: Hardening for policy admin, claims, and billing; HA/DR blueprints; performance tuning; refactoring to API-first and event-driven patterns; ACORD-aligned payloads and straight-through processing (STP) for simple products.
  • Digital Distribution & Partners: Secure APIs for aggregators and bancassurance, customer/agent portals, KYC/eSign journeys, consent management, and omnichannel experiences that reduce drop-offs.
  • Claims & Fraud Operations: Streamlined FNOL intake, workflow automation, document/image ingestion, rules engines with optional ML signals, SIU case support, subrogation handling, and straight-through settlement where applicable.
  • Pricing, Risk & Actuarial Data: Governed pipelines for rating factors, feature stores, versioned models, scenario testing, and regulatory/financial reporting (e.g., IFRS 17 where applicable), plus solvency dashboards.
  • Compliance-Driven IT: Policy-as-code guardrails, evidence pipelines, RBAC/SoD, PAM for privileged users, vendor risk workflows, and PII/PHI protection aligned to IRDAI, GDPR/DPDP, ISO 27001.
  • AIOps & Observability (Partner): Cross-layer correlation, noise suppression, RCA, and guided auto-healing via a partner AIOps platform (delivered with QPH)—fully optional and integrated through our consulting.

Your Journey With Us

  1. Discover & Baseline: Map processes, integrations, risks, and service SLOs; identify quick wins for reliability and cycle time.
  2. Stabilize: Reduce incident noise, fix hot spots, and validate HA/DR paths and capacity.
  3. Modernize Flows: API/ESB refactor, event streams, secure partner exposure, improved FNOL and policy issuance journeys.
  4. Assure Compliance & Security: Control mapping (IRDAI/GDPR/ISO), evidence vaults, JML/PAM, and vendor risk reviews.
  5. Operate with Confidence: SLOs/error budgets, runbooks, DR drills, and quarterly reviews on cost, risk, and performance.

Your Key Takeaways

  • 20–40% faster quote-to-bind and FNOL-to-settlement cycles
  • 30–50% higher STP on simple claims/policies (context-dependent)
  • 40–60% faster MTTR with better triage & automation
  • Days, not weeks, for audit preparation with continuous evidence
  • 99.9–99.99% availability targets (workload-dependent)

Who we serve

Life, health, and general insurers; reinsurers; TPAs; insuretechs; and captive insurance IT/product teams.

Ready to modernize safely? We’ll co-design the roadmap, deliver priority waves, and enable your teams to run the new operating model day-to-day.

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